My account is compromised

An account that has been accessed by someone who isn’t authorised to use it is considered compromised (or “hacked”). If you think your account has been compromised by an unauthorized user, please…

1. Change your password to regain control of your account. You can request a password reset link sent by SMS or email, if you need one.
2. Make sure the correct email address and mobile number are associated with your account in Bicep Settings.

If you can’t get back into your account by changing your password, please contact us.

What can we help you with?

Business FAQ

Is there a penalty for cancelling a job?

There is a penalty only if the cancellation occurs within 24 hours of the job start time. In such cases, the charge is equivalent to 4 hours or 75% of the expected shift length, whichever is greater.

Tradie FAQ

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